Privacy

Privacy Policy for EmCare Training

General

The following provides an overview of the personal information we collect, why we collect it, and how we handle your data when you visit or use our website, www.emcaretraining.com. Personal information is any data that can be used to personally identify you. Detailed information on data protection is provided below.

Data Collection on Our Website

Who is responsible for data collection on this website?

The data collected on this website is processed by the website operator. The operator’s contact details can be found in the website’s legal notice.

How do we collect your data?

Some data is collected when you provide it to us, such as through a contact form. Other data is collected automatically by our IT systems when you visit our website. These data include technical details such as the browser and operating system you are using or the time you accessed the website. These data are collected automatically as soon as you enter our website.

What do we use your data for?Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze user behavior on the site.

What rights do you have regarding your data?

You have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that your data be corrected, blocked, or deleted. You may contact us at any time using the address provided in the legal notice for any data protection inquiries. Additionally, you have the right to file a complaint with the relevant regulatory authorities.

Analytics and Third-Party Tools

When visiting our website, statistical analyses of your browsing behavior may occur. This happens primarily through cookies and analytics tools. The analysis of your browsing behavior is anonymous, meaning we cannot identify you from this data. You can opt out of this analysis by disabling certain tools. More details can be found in this privacy policy.

General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with statutory data protection regulations and this privacy policy.

If you use this website, various types of personal data will be collected. This privacy policy explains what information we collect, how we use it, and why we collect it.

Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection from third-party access is not possible.

Notice Concerning the Party Responsible for This Website

The party responsible for processing data on this website is: Emcare Training LLC; info@emcaretraining.com

The responsible party is the entity that determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke your consent at any time with future effect by sending an informal email request. Data processed before we receive your request may still be legally processed.

Right to File Complaints with Regulatory Authorities

If you believe there has been a violation of data protection laws, you may file a complaint with the competent regulatory authorities.

Right to Data Portability

You have the right to receive data that we process based on your consent or contract in a standard, machine-readable format. If you request direct data transfer to another entity, this will be done only if technically feasible.

Encrypted Payments on This Website

If you enter into a contract requiring payment information, we use encrypted SSL or TLS connections to protect your data.

Information, Blocking, Deletion

You have the right to request information about your stored personal data, its origin, recipients, and purpose of processing at no charge. You also have the right to request correction, blocking, or deletion of your data, subject to legal retention periods.

Opposition to Promotional EmailsWe prohibit the use of contact data published in our legal notice for sending unsolicited promotional materials. Legal action may be taken against senders of spam emails.

Data Collection on Our Website

Cookies

Some of our web pages use cookies to enhance user experience. You can configure your browser to notify you about cookie usage and decide whether to accept or reject them. Disabling cookies may limit website functionality.

Server Log Files

We automatically collect and store information transmitted by your browser in server log files, including browser type, operating system, referrer URL, host name of the accessing computer, time of request, and IP address. These data are not merged with other data sources.

Contact Form

If you contact us via a form, we store your data to process your inquiry and follow-up questions. Your data will not be shared without your consent.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only as necessary to establish, fulfill, or modify legal relationships. Customer data is deleted after order fulfillment or contract termination, subject to legal retention requirements.

Data Transferred When Entering a Contract for Services

We transmit personal data to third parties only as necessary to fulfill a contract, such as sharing information with delivery companies or payment processors. Your data will not be shared for other purposes without your explicit consent.

Analytics and Advertising

Matomo (formerly Piwik)

This website uses Matomo for web analytics. Matomo uses cookies to analyze website usage. The IP address is anonymized before storage. The storage of Matomo cookies is based on our legitimate interest in optimizing our website and marketing.

You can prevent cookies from being stored by adjusting browser settings. However, this may limit website functionality.

If you do not want your data to be tracked, you can disable tracking here. An opt-out cookie will be stored in your browser to prevent Matomo from tracking your usage.

NewsletterIf you sign up for our newsletter, we collect your email address to send updates. You can unsubscribe at any time via the "unsubscribe" link in the newsletter.

Plugins and Tools

Google Maps

This website uses Google Maps via an API, operated by Google Inc. Your IP address is transmitted to Google servers. Using Google Maps enhances our website’s usability and location services.

For more information, see Google’s privacy policy: https://www.google.com/policies/privacy/.